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FAQs

YOU’VE GOT QUESTIONS WE’VE GOT ANSWERS.

  • When can I move in?

    If a storage space that meets your needs is available you can move in anytime during gate hours 7am-7pm in the climate controlled building and 7am-9pm in the non climate controlled building.

  • When can I sign a lease?

    You can sign a lease anytime during regular business hours.

  • How much notice is required before moving out?

    Our month-to-month contracts require 10-day notice prior to moving out.

  • What documentation do I need to rent a space?

    A government-issued Photo ID, like a driver’s license, state ID or passport, is required.

  • Am I required to sign a long-term lease?

    No, we rent on a month-to-month basis.

  • How do I make my payment?

    Options include mailing a check or money order, paying online through our website or payments automatically made by credit cards, savings or checking accounts.

  • Do you sell boxes and storage supplies?

    Yes, a variety of moving supplies and more are available. For added convenience, click here and pre-order. Everything you need will be waiting for pickup during our regular business hours.

  • How do I know what size storage space is right for me?

    Use our online Sizing Guide or call for assistance.

  • Are there items I’m not allowed to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables are prohibited. For a more comprehensive list of prohibited items and uses, please contact the office for assistance.

  • Does someone in the office admit through the security gate?

    No, you'll be provided with your own security passcode for easy access during gate hours.

  • Are hand carts and dollies available for loading and unloading?

    Yes, we provide complimentary carts to help.

NEW TO STORAGE?

View our Storage Tips page for ways to make the most out of your unit!

STORAGE TIPS