Frequently Asked Questions

We offer a range of sizes at Secure Storage. Browse through our full selection of available units at this location and find one that matches your needs! You can find a unit here.

If you're unsure of what size you should choose, head over to our size guide to get a better idea of what you need.

For unit prices, please select a location and view our unit. 

There are a number of items you cannot store at Secure Storage.

You cannot store combustible materials because of the threat of them catching fire. These items include fireworks, fuel tanks, fertilizer, paint thinner, and so on. If it seems like it'll easily catch fire, avoid storing it. You also cannot store firearms.

You cannot store living animals or plants. Do not treat a storage space as a replacement for a proper pet sitter. Not only are storage spaces not built for people or animals to live in them, but the food you leave out for your pets could also attract pests. Similarly, plant soil could attract pests as well.

You cannot store food of any type including, but not limited to, canned foods, perishable foods, dry foods, or pet food for similar reasons. Food will attract pests and will cause an infestation in your storage space and spread to others.

Lastly, you cannot store illegal items such as prohibited weapons, illicit drugs, drug paraphernalia, and stolen items. If it's not legal to house it elsewhere, you cannot store it here.

With Storage Smart Entry by Noke, you won't need to worry about a physical lock. That's because your unit will come with a Noke system which is a cloud-based technology to allow tenants to get in the gate, into buildings, and into their units, all with a smartphone app. 

Visit our Noke page to find out more information about using this app. 

You absolutely can rent your storage unit online at Secure Storage. We only need to collect a few pieces of information and can have the whole process done in less time than it takes to enjoy a cup of coffee in the morning.

You don't need a reservation to rent a storage space here at Secure Storage.

However, a reservation does ensure that you'll be able to secure the exact space you need. If you spot a deal or low price for a certain space, you will need to reserve that space at that time to lock in that price.

Otherwise, you can just complete the rental online, or give us a call and we will rent the unit over the phone whenever you're ready.

We offer both indoor and drive up storage here at Secure Storage, and each comes with different advantages depending on how you plan to use them.

The term indoor storage describes storage spaces that are found inside a building. These storage spaces provide more protection against the elements than drive up spaces because they're fully covered inside of a structure.

Drive-up storage spaces are located along the exterior of the building so you can literally drive right up to them. These spaces allow you to easily unload and load your vehicle, making it a breeze to put stuff in, or take stuff out of your storage space. These are convenient spaces if you know you're going to store belongings that would be difficult to carry in and out of a building, especially when those buildings have multiple floors.

Secure Storage offers climate-controlled storage in both Buffalo and North Tonawanda. 

Temperature-controlled spaces maintain the ambient temperature within them between 50 and 80 degrees and the humidity between 30% and 50%. These temperature and humidity levels are ideal for keeping your things in great condition.

We offer indoor storage, drive up storage, and climate-controlled storage here at Secure Storage. The term indoor storage describes storage spaces that are found inside a building. These storage spaces provide protection against the elements as they're fully covered.

Drive-up storage spaces are located outside so you can literally drive right up to them. These spaces allow you to easily unload and load your vehicle, making it a breeze to put stuff in, or take stuff out of your storage space. These are convenient spaces if you know you're going to store belongings that would be difficult to carry in and out of a building, especially when those buildings have multiple floors.

Climate-controlled spaces maintain the ambient temperature within them between 50 and 80 degrees and the humidity between 30% and 50%. These temperature and humidity levels are ideal for keeping your things in great condition. Climate-controlled spaces are typically found indoors but some locations do offer drive-up climate-controlled spaces as well.

Navigate to one of our locations and begin renting. Navigate to our "Locations" tab and select a location near you. 

You can find all types of moving supplies at Secure Storage such as tape, bubble wrap, damp check, packing kit class, utility bag, dust cover, chair cover, sofa cover, mattress covers, picture pouches, and cardboard boxes. Call today to learn more about what moving supplies are offered at Secure Storage.